Privacy Policy

Durham Children’s Aid Foundation (“DCAF,” “we,” “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide through our website and donation platform.

Information We Collect

  • Contact information (such as name, address, phone, and email)
  • Donation details (amount, payment method, and preferences)
  • Other information you voluntarily provide (such as notes or sign-ups)

How We Use Your Information

  • To process donations and issue tax receipts
  • To communicate with you about your donation, impact, and opportunities to support our mission
  • To comply with Canada Revenue Agency (CRA) requirements
  • To improve our fundraising programs and services

Sharing of Information
We do not sell or rent your personal information. We may share it only with trusted third-party service providers (such as our donation platform and payment processor) as necessary to process your donation securely.

Security
All online donations are processed through encrypted, PCI-compliant systems. Only staff who require access for financial or stewardship purposes may view donor records. Data is stored securely.

Your Choices
You may at any time:

  • Request to see what information we have about you
  • Update or correct your information
  • Ask us to delete your information (where not required for CRA compliance)
  • Opt out of future communications

Contact Us
If you have questions or concerns about your privacy, please contact us:
Durham Children’s Aid Foundation
1320 Airport Blvd, Oshawa, ON L1J 0C6
905-433-1551 [email protected]